Free Resource: Hotel Employee Depth Chart

Is your staff well cross-trained?

Cross-training is absolutely essential in a hotel operation. You should always equip your staff with the necessary skills to perform tasks outside of their day-to-day job functions. This way, they will be able to lend a hand to other positions or departments in your hotel when the need arises (and the need will arise).

Hotels that cross-train their employees rarely have to worry that a particular job won’t get done or guest satisfaction will suffer because an employee is out sick, a department is overwhelmed or otherwise.

Do you have the key players you need at your hotel to make a well cross-trained, winning team? Download our Depth Chart to see where your employees stand and where there's room for improvement.

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About the Author

Since 2007, Hotel Effectiveness is the only company that provides a complete suite of labor management products designed exclusively for the hotel industry. Their innovative approach and easy-to-use tools have helped hundreds of hotels achieve immediate results and incredible returns. From economy hotels to large convention hotels, their solutions are a fit for all types of properties. Hotel Effectiveness is used across every major hotel brand.

About Hotel Effectiveness

Customers

From single properties to large management companies, Hotel Effectiveness is used in hundreds of hotels across every major hotel brand. Here are a few customers who have achieved immediate results and incredible returns:

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Reduce your labor costs by 3-5% with Hotel Effectiveness

 

Hotel Effectiveness is the only complete labor management system designed exclusively for hotels. All of the tools you need to manage labor costs are packaged in an easy-to-use, cloud-based system. A few key features include:

Training: Trains your managers on the principles of hotel labor management and ongoing best practices at the property level.

Labor Standards: Translates your budgets into labor standards that flex up and down with occupancy.

Software: Real-time labor monitoring and precision guided scheduling keeps every hotel in line with standards.

Accountability: Drives accountability throughout the company with actionable alerts and deep dive analysis to senior management.

Benchmarking: Identifies best practices across your portfolio and benchmarks your hotel against other hotels.

Time Clocks (optional): Multiple time clock options available to suit the varying needs of individual hotels.

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Here's What Our Customers Say

Helpes Control Labor Costs

"We have been in the business for 25 years and know how to operate high performing hotels. Hotel Effectiveness has helped us to control our labor costs. They are hotel professionals who get the hotel business."

Naren Shah, COO, Imperial Investments Group, Inc.

A No-Brainer For Overworked Managers

"We needed a system that was a no-brainer for overworked hotel managers. Hotel Effectiveness is really easy for our managers to use and ensures that they pay appropriate attention to watching their payroll."
Steve Shealy, VP of Operations, Image Hotels

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